Full network outage
Affected
Major outage from 9:16 PM to 1:07 AM
Major outage from 9:16 PM to 1:07 AM
- Resolved · UTC
This incident has been resolved and all of our services are operational as normal
- Monitoring · UTC
The power has been restored to our network switch and we are monitoring the servers.
We are working on a permanent solution to utilising both power feeds in the datacenter in future like we already do on the servers that host the services
- Identified · UTC
We have identified the issue to be caused by power maintenance at our datacenter (NextDC S1). We are working with our colocation partner and datacenter to have our switch moved onto the other power source
- Investigating · UTC
Our automated systems have detected our Sydney 01 server is currently offline. Our team has been notified and we are investigating the incident
LiftUp Hosting services that may be impacted:
- Web Hosting
- Billing Portal