Apologies our status page didn’t push the update earlier - This was resolved at 7:30am Sydney time.
The root cause was a configuration disagreement with our upstream that resolved in our network port being shut off on some automation timeline from what we are guessing.
We’ll also doing a review on backup acces to resolve these better and quicker.
Update · UTC
We’ve reached out to our network partner for help. We’re also on the way to the datacenter to investigate further