UK Network Outage - Incident details - LiftUp Hosting - Status

UK Network Outage

Resolved

Major outage

Started over 1 year ago20 Feb, 2025Lasted 19 minutes20 Feb, 20252:062:25 PMUTC

Affected

AS136582 Networking

UK Core Router

VPS Hosting

UK 02

Updates

Resolved
20 Feb, 2025 at 2:25 PMUTC
Resolved
20 Feb, 2025 at 2:25 PMUTC
The network has been restored. We'll continue to monitor our network to ensure there are no further issues
We have located the issue, there was a failed SFP module on a core device. This has since been replaced, and has restored service.
Investigating
20 Feb, 2025 at 2:06 PMUTC
Investigating
20 Feb, 2025 at 2:06 PMUTC
We're investigating our UK Network going offline completely. We alerted our UK network partner who's investigating the issue.
We are aware of an issue impacting connectivity at our Newcastle data centre. We believe this may potentially be a failure of a core device. We have engineers on-site investigating this as a matter of urgency. We will provide another update shortly.