LiftUp Hosting - Notice history

All systems operational

100.0% uptime

AU Core Router - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

UK Core Router - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023
99.96% uptime

Sydney 02 - Operational

99.87% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 99.62%

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Jun 2023
Jul 2023
Aug 2023

Sydney 03 - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

UK 02 - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023
99.96% uptime

Dedicated Servers - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Colocation - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

On-Site Backups - Operational

99.87% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 99.62%

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Jun 2023
Jul 2023
Aug 2023
100.0% uptime

Dedicated Control Panel - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

VPS Control Panel - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Billing Portal - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

View current status

Aug 2023

AUG28
Storage Fixes
CompletedMaintenance7 hours 28 minutes
  • Completed28 Aug, 2023 at 8:28 PMUTC

    Unfortunately, we were unable to complete the backup within a time frame that we were happy with and as such we have stopped our maintenance.

    We will revisit the issue at some point in the very near future and work on ways to minimize the potential downtime next time we attempt this.

  • Update28 Aug, 2023 at 8:02 PMUTC

    It seems that taking the backup of data is currently taking a lot more time than initially anticipated.

    We will update you as soon as we get any new information/when it has completed.

  • In progress28 Aug, 2023 at 1:00 PMUTC

    Maintenance is now in progress.

  • Update28 Aug, 2023 at 11:29 AMUTC

    We are aware that most customers are receiving errors with their backups stating they have failed.

    This is caused by the massive amount being done at once, and are currently being staggered more to allow them to complete fully.

  • Planned27 Aug, 2023 at 7:43 AMUTC

    In order to fix a partitioning mistake from when our cluster was first set up, we will perform maintenance to repair this.

    The process for our maintenance will be as follows:

    1. Anytime between 7-11pm we will be taking a snapshot of your vps via the backup system as a redundancy
    2. At 11pm, we will safely shut down all VPS's and begin copying the data onto our backup server
    3. One data has been moved and integrity is verified, we will reset and recreate the partition with the correct settings
    4. Data will then be moved back onto our hypervisor and VPS's will be booted back up.

    We estimate that this may take up to 6 hours to complete but will work to make it as quick as possible

    Any customers who are hosting critical systems can reach out to our support team and be moved to a temporary server. This request should be done as soon as possible. Other customers are eligible for SLA Credit.

Full Network outage
ResolvedMajor outage2 hours 46 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Jul 2023

JUL18
Network Upgrades
CompletedMaintenance3 hours 35 minutes
  • Completed18 Jul, 2023 at 9:35 AMUTC

    Maintenance has completed successfully.

    Gateway for our network has changed. For most customers, it has been automatically updated for you.

    Please reach out to us via our billing/support panel if you encounter any issues.

  • Update18 Jul, 2023 at 7:17 AMUTC

    We are currently experiencing some complications with the network configuration and are working through them currently.

    To allow us to do this easier, We are shutting down VPS's and out infrastructure to recable and re-rack some of our servers.

  • In progress18 Jul, 2023 at 6:38 AMUTC

    Maintenance is now in progress.

  • Planned18 Jul, 2023 at 6:00 AMUTC

    We are upgrading our core network's routing and as such some downtime will occur.

    We will ensure that we minimize this as much as possible, however, server's may lose connectivity for multiple brief periods

Jun 2023

No notices reported this month

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